Terms of Service

Acceptance of terms

By using the Tjansta platform, you agree to be bound by these terms of service. If you do not agree to these terms, do not use our service.

Service description

Tjansta is a platform that connects customers with local service providers. Our service includes:

• Service booking
• Community forum for help and advice
• Secure payment processing
• Customer support and help

User accounts

To use our service, you must create an account. You are responsible for:

• Providing accurate registration information
• Keeping your information updated and accurate
• Protecting your password and account
• Notifying us of unauthorized use of your account

Booking and payment

When you book a service through our platform:

• You enter into a direct agreement with the service provider
• Payments are processed securely through Stripe
• Cancellation policies vary by service provider
• Refunds are governed by the respective service provider

Business accounts

Businesses using our platform must:

• Undergo verification process
• Provide accurate information about their services
• Be transparent with pricing
• Update availability regularly

Community guidelines

When participating in our community forum:

• Be respectful to other users
• Share accurate and helpful information
• Follow all applicable laws and regulations
• Avoid spam and unwanted marketing

Prohibited uses

You may not use our service for:

• Illegal activities or content
• Harmful or disruptive behavior
• Spam or unwanted marketing
• Unauthorized access or hacking

Liability and limitations

Tjansta operates as a platform and:

• We do not guarantee the quality of service providers
• We are not responsible for service providers' actions
• Our liability is limited to the fee we charge
• We are not liable for indirect damages

Termination

Either party may terminate this agreement:

• You may terminate your account at any time
• We may terminate accounts that violate our terms
• Termination does not affect existing bookings
• Certain provisions survive termination

Governing law

These terms are governed by Swedish law and any disputes shall be resolved by Swedish courts.

Contact us

For questions about these terms of service:

Changes to terms

We may update these terms of service. Continued use after changes constitutes acceptance of the new terms.